Selling

Testimonials

Below is a small sample of the comments that we regularly receive from our customers.

“Sullivan Thomas delivered on what they promised, meeting and exceeding every expectation”

Ultimately Sullivan Thomas delivered on what they promised, meeting and exceeding every expectation. I would have no hesitation using Sullivan Thomas again.
CT SW12

“I would like to thank Sullivan Thomas for their very efficient service provided in enabling me to find something suitable to rent”

I would like to thank Sullivan Thomas for their very efficient service provided in enabling me to find something suitable to rent. Mr Luis Amaral - Ferreira was extremely helpful and was quick to answer any queries I had regarding the property also sorting out a few requests from the landlord. The paperwork and organisation was done smoothly, and what could have been a stressful move was made easy for me.
FP SW12

“…they achieved higher than expected rentals on both properties”

I have known Sullivan Thomas for several years. We recently refurbished two flats and asked several estate agents to come round to value the properties for rental purposes. Of all the estate agents, I found Sullivan Thomas to be most professional, attentive to our needs and commercial. It was an easy decision to ask Sullivan Thomas to market our flats and they achieved higher than expected rentals on both properties and two very nice sets of tenants - which was very surprising and delightful in the current market! I like their friendly approach, I feel I can trust them totally and am very happy to highly recommend them.

“Luis was extremely helpful and professional…”

I’d viewed a number of unsuitable properties through other agents, was nearing the end of my tether, and so came into Sullivan Thomas, desperately needing to find a flat to rent. Luis straight away showed me everything on his books, we viewed a property (which I was the first to see) that afternoon, it was just what I was looking for, and I’ve now been there a couple of months! Luis was extremely helpful and professional and I’d have no hesitation in recommending him and Sullivan Thomas to family and friends.

“…professional, efficient and prompt”

I have found Sullivan Thomas and especially their Wandsworth Common lettings team a delight to deal with. They were professional, efficient and prompt at dealing with my requests and handled negotiations with aplomb. I wouldn't hesitate to recommend using their services."

“The quality of service … has been very high”

Everything is going well with our move into … thanks. I would like to take this opportunity to thank you and the rest of the team at Sullivan Thomas for making our move as smooth as possible. We have all been very impressed with the speedy responses to any queries we have had. The quality of service we have received from you guys has been very high and I would like to thank you for this.

“Sullivan Thomas who we think of as our marketing partner”

Dear Luis, When we chose Sullivan Thomas as our letting agent it was primarily because of your office position on Bellvue Road and understated 'class'. We expected it would attract a higher caliber of tenant than the average. It also provided a high caliber of staff! As new buy-to-let landlords we needed help and advice through the process, and we got expert advice at every stage with a team responsive to all our needs. The best news is that you attracted EXACTLY the type of tenant we hoped for who made an acceptable offer 7 days after putting the house on the letting market. We are very pleased with our new tenants, and Sullivan Thomas who we think of as our marketing partner for our house.

“I strongly recommend…”

I have always used the services of Sullivan Thomas, as I find them most courteous and particularly helpful when finding me potential tenants. They have excellent communication and I am kept up to date with relevant information at all times. They have an attention to detail which I have not found in any other Estate Agent. Both Fiona and Luis work tirelessly to obtain high standards of service. They will also organise and take care of other aspects of property management including repairs, removals, gardening, to name a few. I strongly recommend that other landlords consider their professional services.

“It has indeed been a pleasure”

Sayeh, Thank you for all your assistance over the last 4 years. It has indeed been a pleasure. I wish my property manager in Australia and indeed my new property manager in Wapping was as professional and had the attention to detail that you have, and have always had. I wish you all the best both professionally and personally in the future

“I … hope … we can do business again…”

I wish to thank both yourself and the Accountant for being so friendly, efficient and helpful. It has made the whole process so easy. I only hope that we can do business again next year, to that end I will contact Fiona in January.

“…Helpful, Dedicated, Determined…”

I would just like to say how helpful, dedicated, determined Selina has been during these difficult times and also successful in letting No 39.

“…We… will definitely return to Sullivan and Thomas…”

Both Nicole and I would both like to voice our appreciation of Ben's conduct throughout our unsuccessful attempt to buy Langthorne, and various other Alphabet Street properties. Whilst looking for properties and bidding on Inglethorpe he was extremely sensitive to our needs and requirements. During the negotiations for Langthorne he was the only third party constantly and unflaggingly doing everything he could to get the sale through as quickly as possible… Somehow he also manged to make us feel that he had the best interests of both us and the sellers at heart. We… will definitely return to Sullivan and Thomas when we begin looking again. A and N

“…Professionalism, enthusiasm and advice were invaluable…”

Jamie did a great job and worked very hard to keep the sale on track under difficult circumstances. His professionalism, enthusiasm and advice were invaluable throughout the complete selling process

“…very patient and helpful…”

Many, many thanks for selling our house. You have been very patient and helpful & charming! Thank you, Pippa UB

“…fantastic support…”

Thanks for all your help and fantastic support securing our flat. We love our new place! All the best, Carmen & Sean

“…thank you for your advice and patience…”

Thank you for all your support and guidance throughout the last couple of weeks, it's been a real roller coaster of a journey but we got there in the end! Thank you for your advice and patience, it really helped.

“…pleasant, professional, careful, responsive and helpful…”

Thank you personally for being so helpful to date… You have always been pleasant, professional, careful, responsive and helpful. It has been the most painless rental experience of my time in London (6 years)... so again, thanks for your help and please do pass my comments onto your manager directly. For the record, the landlady is mad to be using Foxtons when she has you guys… Kind regards, Jon

“…Thanks … for all your help…”

Thanks once again for all your help. We love Niton Street - even if it is yellow!! Kind regards, Tamsin

“…really excellent service…”

As one who has been to complain bitterly in the face of poor service, I think it is right to speak up when you get really excellent service. Although we were not strictly your clients, I think you should know that Alex did a fantastic job and was a real credit to your office. He was always prompt, helpful, knowledgeable… and good humoured. The process of spending an awful lot of money has been made a real pleasure... and Alex should be commended… were we ever to sell, I would have no hesitation in asking your office to handle it.

“…high standard…”

We wanted to write to say how pleased we were with the high standard of service provided by Sullivan Thomas Lettings throughout the marketing of… …Wardo Avenue Fulham London.

Rushbrook & Rathbone Ltd

“…excellent, professional and obliging service…”

I just wanted to write and to express my thanks for the excellent, professional and obliging service you provided me with during my search for a rental property. Of all the many Fulham estate agents I dealt with you I found you to be the most genuine, helpful and obliging… …I will do my best to ensure that you personally manage the rental of the Fulham property I have lived in for the last 11 years, and am moving out of next month.

Rebecca

Many more testimonials are available - please ask if you wish to see these.